The Field Service mobile app by Salesforce is a powerful tool that brings efficient Field Service management to your mobile workforce. This best-in-class mobile solution enhances first visit resolution and empowers employees with the latest information using a clean and user-friendly interface.
With the backing of the Salesforce1 platform, this customizable application allows you to tailor it to your specific needs, giving your mobile employees the tools they need to effectively resolve issues in the field.
Please note that to use this application, your Salesforce org must have Field Service and individual users must be provisioned with Field Service Technician licenses. For more information on purchasing Field Service and user licenses, please contact your Salesforce Account Executive.
Features:
- Easy-to-use interface: A clear and beautiful user interface allows you to easily view service appointments, work orders, inventory, service history, and other important information from anywhere.
- Mapping, navigation, and geolocation capabilities: Know where you are, where you've been, and where you're headed next.
- Offline-first design: Work seamlessly regardless of network connectivity with intelligent data priming and offline actions.
- Real-time collaboration: Communicate with dispatchers, agents, managers, and other technicians or mobile employees using messages and photos through Chatter.
- Access to Knowledge Articles: Get help with tricky tasks by accessing relevant knowledge articles.
- Automatic push notifications: Stay informed with the most up-to-date information with automatic push notifications to relevant users.
- Proof of service: Obtain proof of service by capturing customer signatures using the touch screen.
- Service Reports: Quickly generate and send service reports to customers after completing jobs.
- Van Stock inventory management: Seamlessly manage your van stock inventory or record product transactions using a Price Book.
- Job planning: View the parts required to complete a job and easily record the products consumed after completing it.
- Customization options: Extend and customize the application using configurable layouts, list views, quick actions, Salesforce Flows, and deep-links to other apps.
- Time off recording: Easily record time off in the application.
- Barcode and QR code scanning: Scan barcodes and QR codes directly from the app.
- Step visualization: Intuitively visualize the different steps required to finish complex jobs with work order line items.
- Asset service history: Quickly review asset service history information to get up to speed.
개요
Salesforce Field Service 범주 비즈니스 Salesforce.com개발한에서 Freeware 소프트웨어입니다.
Salesforce Field Service의 최신 버전은 2024-07-03에 발표 된 250.1.19. 처음 2023-09-22에 데이터베이스에 추가 되었습니다.
다음 운영 체제에서 실행 되는 Salesforce Field Service: Android/iOS.
Salesforce Field Service 사용자 5 5 등급으로 평가 했다.
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